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Getting Started @ Azure

We specialize in natural, organic, earth-friendly foods and products. We deliver directly to customers, buying clubs and retailers by semi truck and UPS.

What is a "drop" or "drop point"?

The terms “drop” and “drop point” are one and the same. “Drop points” are the places on the delivery routes where deliveries are made.

What's the minimum order for a "drop point"?

For the truck to stop at a particular location, that “drop” must have a total order of at least $550.00*. Any number of people can order as long as each order within the “drop” is at least $50.00**.

How do I find a drop point if my order is more than $50.00 but less than $550.00?

We will be more than happy to find an existing drop for you to join in your area. Please call our Customer Service Department at 541-467-2230 and ask for help finding a drop point near you. Let the Customer Service Representative who answers the phone know you are a new customer and either want to find a drop point, or would like to become a drop point. He or she will guide you through what you need to do next and provide you with more information. You will then need to contact the drop point coordinator, ask to join their “drop” and get their name, address and which route(s) they order on. They will then give you information about when & where to pick up your orders.

What if I already know what drop point I want my order to be delivered to?

If you already know of an existing drop point which you would like your order to be delivered to, please indicate that on your order. Remember that your order must be at least $50.00 to avoid a small order handling fee**.

What if I don't want to order on-line?

You can call us and let one of our Customer Service Representatives know you have an order ready and have found a drop. The Rep will then assign you a customer number and take your first order. (We do not pre-assign customer numbers.)

What if I used to have a customer number but it’s been a long time and I don’t remember it?

If it has been awhile since you ordered from us, and you don’t remember your number, give us a call... we will find your number for you. Please remember, you only need one customer number. That number will work for faxed, phoned, or on- line orders. If you move, your number will go with you. We will be more than happy to find you a new drop contact in your new city/town. We’re eager to help you through any problems you may be having, so feel free to call us or email us at customerservice@azurestandard.com. We look forward to providing you the best organic and natural products!

~ All of us at Azure









*Please read the policies at the front of the catalog as minimums vary based on distance from the route.
**Please read the policies at the front of the catalog regarding small order handling fees.